Egov good practices in local government in Japan
Local governments are making progress on eGovernment and some have a world-wide reputation such as Yokosuka City in Kanagawa and Mitaka city in Tokyo.
Top Seven Intelligent Communities of the Year http://www.intelligentcommunity.org/html/TopSeven.html
It is essential for successful local egovernment to improve their service, change cultures and rethink of the citizen relationship. Because most of all local governments have a financial problem they do more careful investment in egovernment and it leads good egovernment practices with cost-effectiveness and priority based on citizen's needs.
Here is some egovt good practice in local government.
Sagamihara City http://www.city.sagamihara.kanagawa.jp/topold/CitySagamiharaHomepage.htm
Good Practice: 'Citizen's report system', the system receives the report from the citizen on the damage to the roads and traffic signs by using the cellular phone with the digital camera.
Population: around 435,000
Good Practice: cost-effective e-procurement system, call center, reservation of certificates issue by mobile phone etc.
Good Practice: "Citizens Teleconference Room", various opinions and information have been exchanged such as citizen life, environment, education, government administration etc.
Good Practice: six foreign language information, 'My Town Club", online application and reservation service such as administrative procedures, open lectures, public facilities use, library book, ticket etc. The service can be accessed by mobile phone using two dimension bar code.
Good Practice: "Email information disclosure service', people can claim and receive the public information by email.
Higashimurayama City (only Japanese)
Good Practice: Advertisement for the local company on city's website, 'Electronic Locker Service', citizen can receive their stuff from the govenment by e-Locer after business hours. Residencial smart card (Jyuki-card) is used as a key of the locker.
Nishiharu Town (only Japanese)
Good Practice: Nursing insurance IC card business, users like elderly people can use the proper nursing services base on the real-time information in their IC cards.